To the manager of Abode;
I would like to thank your team of staff help us through moving into our rented accommodation.
I think your business has got it down to a tee on professionalism from the start right the way to the finish. Saskia was exceptionally helpful throughout the process and I must admit I have used letting agents before and found them very judgemental and distant; this was not the case with any of your staff. I would like to thank you once again and what a fantastic letting agent you are and your staff are.
Many thanks. R